Products/NexChat

Never miss a customer message again.

NexChat is AI customer service for WhatsApp, Instagram and Facebook Messenger. It replies instantly, answers from your own information, takes orders, collects payment through Paystack and only calls you when a person is truly needed.

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WhatsApp · example conversation

Good evening, do you still have the medium chicken tray?22:14

Good evening! Yes, the medium tray is available at ₦18,500. Would you like delivery or pickup?22:14

Delivery to Yaba tomorrow22:15

Perfect. Delivery to Yaba is ₦2,000, arriving by 1pm. Here is your payment link for ₦20,500. Your order is confirmed once payment is received.22:15

Paid ✅22:17

Payment received, thank you! Order #2211 is confirmed for tomorrow. 🎉22:17

Why it matters

Customers message at 10pm. They buy from whoever replies.

Every unanswered message is a sale that went to someone else. NexChat keeps your business responsive around the clock, without hiring a night shift.

Instant replies, 24/7

Every message gets a helpful answer in seconds, day or night, weekends included.

Answers from your information

Prices, menus, policies and FAQs come from your own content, so replies are accurate.

Orders and payments

Takes orders, sends Paystack payment links and confirms when payment lands.

Lead capture

Collects names, numbers and needs from every enquiry, so no potential customer disappears.

Human handoff

Complaints, complex requests and big orders are passed to you with the full conversation.

One brain, three channels

WhatsApp, Instagram and Messenger handled consistently by the same assistant.

Inside NexChat

One inbox. One AI brain. Zero missed conversations.

Your own workspace, where every channel, conversation and follow up lives together.

nexchat.nexsupporttechnologies.pro

The NexChat workspace: unified inbox, AI agent and smart sequences

A smiling business owner outside her venue

Built for

Businesses that live in the DMs.

Food, fashion and retail businesses taking orders on WhatsApp
Salons, clinics and services that book appointments by message
Schools and training businesses answering enquiries
Any business whose customers ask the same questions every day

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Questions

Common questions

Do I need a WhatsApp Business account?

You need a WhatsApp Business number connected through Meta's official Business Platform. We guide you through the setup.

What if a customer wants to talk to a person?

NexChat hands the conversation to you or your team straight away, with the full history, so the customer never has to repeat themselves.

Can it take payments?

Yes. NexChat sends Paystack payment links and confirms payment automatically before marking an order as confirmed.

When can I start?

NexChat is in early access. Join the list and we will reach out as slots open, starting with businesses that are a strong fit.